HostGator Status · History · Incident #3763

ACTIVE INCIDENT

Limited support on 25 May 2026

Major · Started May 24, 2026 · 10:00 PM

  • Duration

    Ongoing

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Limited support on 25 May 2026

Due to the public holiday in Bavaria on Monday, 25 May, our support will not be available on this day. Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centers. If you use a dedicated server with included telephone support from us, you can reach us by support request or by telephone. The direct dial-in number for technical support is displayed in the robot for the respective server under the point "Support". Customers with managed servers can reach the chargeable on-call service via the konsoleH administration interface. Thank you for your understanding!


  • Started

    May 24, 2026 · 10:00 PM

  • Status

    Investigating

  • Duration

    Ongoing

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    May 24 · 10:00 PM HostGator

    Due to the public holiday in Bavaria on Monday, 25 May, our support will not be available on this day. Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centers. If you use a dedicated server with included telephone support from us, you can reach us by support request or by telephone. The direct dial-in number for technical support is displayed in the robot for the respective server under the point "Support". Customers with managed servers can reach the chargeable on-call service via the konsoleH administration interface. Thank you for your understanding!

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