HostGator Status · History · Incident #3836

RESOLVED

Rescue system login with SSH key does not work

Major · Started May 19, 2026 · 9:45 AM

Duration

21h 27m
Severity

Major
Detection lead

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User reports

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Summary

Rescue system login with SSH key does not work

The issue has been resolved. SSH keys can be used with the rescue system again.

Started

May 19, 2026 · 9:45 AM
Resolved

May 20, 2026 · 7:12 AM
Duration

21h 27m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
May 19 · 9:45 AM HostGator

The issue has been resolved. SSH keys can be used with the rescue system again.
✓

Resolved
May 20 · 7:12 AM HostGator

Incident resolved.

Pattern

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