Claude AI Status · History · Incident #2178

RESOLVED

Claude Code IDE extension unable to load on Windows

Major · Started May 8, 2026 · 10:30 PM

⚡ Pulsetic detected this 480 minutes before Claude AI acknowledged it

  • Duration

    1h 53m

  • Severity

    Major

  • Detection lead

    480 min

  • User reports

    Peak 2/hr

Summary

Claude Code IDE extension unable to load on Windows

This incident has been resolved in v2.1.137. Please update to get the fix.


  • Started

    May 8, 2026 · 10:30 PM

  • Resolved

    May 9, 2026 · 12:24 AM

  • Duration

    1h 53m

  • Severity

    Major

Detection lead

Pulsetic caught this 480 minutes early

  • Pulsetic detected

    ~480 min before acknowledgement

    User reports and synthetic probes crossed the detection threshold

  • Claude AI acknowledged

    May 8, 2026 · 10:30 PM

    Via official status page

Event timeline

How this incident unfolded

  • Detected by Pulsetic

    May 8 · 2:30 PM Pulsetic

    User reports and synthetic probes crossed the detection threshold — 480 min before the official acknowledgement.

  • Investigating

    May 8 · 10:30 PM Claude AI

    We are investigating an issue in Claude Code version 2.1.136 that prevents the IDE extension from loading on Windows. We will provide an update as soon as possible.

  • Identified

    May 8 · 10:32 PM Claude AI

    The issue has been identified and a fix is being implemented.

  • Monitoring

    May 9 · 12:17 AM Claude AI

    A fix has been implemented and published in v2.1.137. We are monitoring results.

  • Resolved

    May 9 · 12:24 AM Claude AI

    This incident has been resolved in v2.1.137. Please update to get the fix.

User reports · incident window

Report volume over time

Hourly report count — red bars mark the incident window.

Peak: 2 reports/hr

← Before incident After →

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Pulsetic catches degradations minutes before vendors acknowledge them. This one: 480 minutes early.

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