Bunny.net Status · History · Incident #2417

ACTIVE INCIDENT

Isolated 502s for Magic Containers

Minor · Started Apr 30, 2026 · 10:12 AM

  • Duration

    Ongoing

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Isolated 502s for Magic Containers

We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.


  • Started

    Apr 30, 2026 · 10:12 AM

  • Status

    Monitoring

  • Duration

    Ongoing

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Apr 30 · 10:12 AM Bunny.net

    We are currently looking into isolated 502s within the NA region for CDN endpoints utilizing Magic Containers and Databases. This is primarily affecting specific regions in North America. Our Engineering team are investigating the issue currently.

  • Investigating

    Apr 30 · 10:14 AM Bunny.net

    We are continuing to investigate this issue.

  • Investigating

    Apr 30 · 12:16 PM Bunny.net

    We have made some routing adjustments to mitigate the timeouts on Database and is fully operational again. Our Engineering team is continuing to investigate the Magic Containers issue.

  • Investigating

    May 1 · 10:48 AM Bunny.net

    Our Engineering team are still investigating the root cause for isolated 502s in the NA region.

  • Monitoring

    May 6 · 2:29 PM Bunny.net

    We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.

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