Is Shopify down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does Shopify go down?

Based on our 90-day data, we've detected 17 incidents, of which 5 were major or critical. The median resolution time is 1h 52m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT DETECTED

Shopify is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2019 · 72 incidents caught

Last checked: 4 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

✓ BigCommerce

MINOR · IDENTIFIED

Klarna payment gateway is experiencing degraded performance

Started 1 week ago · Sep 2, 2026 · 3:52 PM UTC

We continue to work on resolving the issue with the third-party provider.

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
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Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

17

Since Oct 2019
Major / Critical

5

5 high-impact incidents
Minor Incidents

12

Avg. 0.1 per day
Median Resolution

1h 52m

P95: 6h 5m

Shopify Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin	Sep 6, 2026 · 4:54 AM	2h 9m	Minor	Resolved	Details →
Klarna payment gateway is experiencing degraded performance	Sep 2, 2026 · 3:52 PM	Ongoing	Minor	Identified	Details →
Chat support on Shopify Help Center is temporarily unavailable	Aug 27, 2026 · 2:31 PM	19m	Critical	Resolved	Details →
Live support unavailable for merchants	Aug 19, 2026 · 7:21 PM	1h 47m	Critical	Resolved	Details →
Shop Pay Installments has been temporarily disabled for US buyers	Aug 14, 2026 · 11:27 AM	21m	Major	Resolved	Details →
No installment options are available on Shop Pay checkouts in the US	Aug 12, 2026 · 5:30 PM	29m	Minor	Resolved	Details →
Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality	Aug 3, 2026 · 3:19 PM	3h 8m	Minor	Resolved	Details →
Some customers may experience issues when searching for products across storefronts	Jul 26, 2026 · 10:36 AM	1h 10m	Minor	Resolved	Details →
Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.	Jul 22, 2026 · 8:40 AM	2h 9m	Minor	Resolved	Details →
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts	Jul 16, 2026 · 10:02 PM	2h 55m	Major	Resolved	Details →

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Common questions

Frequently Asked Questions

Is Shopify down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does Shopify go down?

Based on our 90-day data, we've detected 17 incidents, of which 5 were major or critical. The median resolution time is 1h 52m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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