Is Shopify down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does Shopify go down?

Based on our 90-day data, we've recorded 16 incidents, of which 6 were major or critical. The median resolution time is 2h 9m.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

Shopify systems
are operational.

Pulsetic can detect an outage before the provider officially reports it. 75 incidents on record since Oct 2019

Last updated: 4 min ago · 0 user reports (24h)

✓ BigCommerce

ALL SYSTEMS OPERATIONAL

Shopify is up and running.

Last incident resolved 1 week ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

16

Jul 3 to Oct 1, 2026
Major / Critical

6

38% of the total
Minor Incidents

10

Avg. 0.1 per day
Median Resolution

2h 9m

P95: 7h 42m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Shopify above.

Source: The State of Uptime 2026, figures as of 1 October 2026.

Shopify Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Shop App, Shop Pay & Shop Pay Installments are unavailable	Sep 18, 2026 · 2:45 PM	2h 58m	Minor	Resolved	Details →
Some customers experiencing issues with the Shop App	Sep 18, 2026 · 9:40 AM	22m	Major	Resolved	Details →
Shopify Admins are experiencing degraded performance	Sep 15, 2026 · 5:49 AM	3h 35m	Minor	Resolved	Details →
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin	Sep 6, 2026 · 4:54 AM	2h 9m	Minor	Resolved	Details →
Klarna payment gateway is experiencing degraded performance	Sep 2, 2026 · 3:52 PM	7h 42m	Minor	Resolved	Details →
Chat support on Shopify Help Center is temporarily unavailable	Aug 27, 2026 · 2:31 PM	19m	Critical	Resolved	Details →
Live support unavailable for merchants	Aug 19, 2026 · 7:21 PM	1h 47m	Critical	Resolved	Details →
Shop Pay Installments has been temporarily disabled for US buyers	Aug 14, 2026 · 11:27 AM	21m	Major	Resolved	Details →
No installment options are available on Shop Pay checkouts in the US	Aug 12, 2026 · 5:30 PM	29m	Minor	Resolved	Details →
Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality	Aug 3, 2026 · 3:19 PM	3h 8m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is Shopify down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does Shopify go down?

Based on our 90-day data, we've recorded 16 incidents, of which 6 were major or critical. The median resolution time is 2h 9m.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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