Some merchants encountering error messages within their admins or on checkout pages

Summary

Some merchants encountering error messages within their admins or on checkout pages

Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

• Started

  Nov 6, 2026 · 8:02 PM

• Resolved

  Nov 6, 2026 · 8:40 PM

• Duration

  38m

• Severity

  Minor

• ◐

  Investigating

  Nov 6 · 8:02 PM Shopify

  Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.

• ◆

  Identified

  Nov 6 · 8:15 PM Shopify

  We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.

• ◉

  Monitoring

  Nov 6 · 8:21 PM Shopify

  This issue has been resolved and is being monitored.

• ✓

  Resolved

  Nov 6 · 8:40 PM Shopify

  Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.