What is ecommerce monitoring?

Ecommerce monitoring is the automated checking of an online store’s availability and key pages, such as product pages and checkout, from multiple locations. It alerts you the moment your store goes down or stops working correctly, so you can fix problems before they cost you orders.

How much does downtime cost an online store?

It depends on your revenue and on when the outage happens: an hour of downtime during a big sale costs far more than an hour at 4 am. A reasonable estimate is your average revenue per hour multiplied by the length of the outage, plus the customers who don’t come back. Our uptime SLA calculator shows what each uptime percentage means in hours of downtime per year.

Can Pulsetic monitor a Shopify store?

Yes. Pulsetic checks your storefront from the outside, exactly as shoppers see it, including your custom domain and SSL certificate. Shopify being up does not mean your store is: DNS problems, expired domains and broken themes can take your shop offline while the platform reports no issues.

Does ecommerce monitoring work with Magento?

Yes. Magento stores are usually self-hosted, so Pulsetic monitors your storefront’s uptime and response time, and cron monitors confirm that Magento cron runs on schedule. If it stalls, indexing, order emails and stock updates silently stop.

Does it work with WooCommerce?

Yes. Pulsetic monitors your WordPress site and checkout over HTTP, and a heartbeat monitor verifies that wp-cron fires on schedule. Order emails, subscription renewals and scheduled sales all depend on it.

Can I monitor whether products show as sold out?

Yes. Keyword monitoring checks a page for the presence or absence of specific text, so you can get an alert when a key product page starts showing a sold-out message or when the add-to-cart button disappears.

Will I know if my SSL certificate breaks checkout trust?

Yes. Pulsetic reminds you 14 days, 7 days and 1 day before your SSL certificate expires, and flags certificate errors it finds during regular HTTPS checks, so shoppers never meet a browser security warning at checkout.

Can I show customers a status page during an outage?

Yes. Pulsetic includes public and private status pages on your own domain with your logo and colors. Subscribers are notified automatically when an incident starts and when it is resolved, which keeps support tickets down while you fix the problem.

Ecommerce Website Monitoring

Pulsetic is how store owners and ecommerce teams monitor their Shopify, Magento, WooCommerce and custom storefronts so they stay up, fast and taking orders.

Monitor my store free *

* No credit card required

Made for You

Downtime is lost revenue, count it

Pulsetic checks your store from 15 locations worldwide and alerts you the minute it goes down, wherever your shoppers are. To see what each hour of downtime costs you, run your numbers through our uptime SLA calculator.
Watch the pages that take money

Monitor your homepage, product pages and checkout as separate checks, so you know exactly which step broke. Keyword monitoring also alerts you when an add-to-cart button disappears or a bestseller suddenly shows as sold out.
Keep shopper trust intact

An expired certificate turns your checkout into a browser security warning. Pulsetic includes SSL monitoring with reminders 14, 7 and 1 day before expiry, plus domain expiry alerts so your store never vanishes over a missed renewal.

"Tens of thousands of business owners from around the world rely on our service, and Pulsetic is the best platform there is to ensure we communicate any downtimes clearly and swiftly to our customers to avoid panic and disappointment. Getting setup on Pulsetic not only been smooth and easy but super joyful too, the design is stunning and customisable unlike any other monitoring platform we’ve used."

Leo Bassam

Founder, CEO at Plutio

"There's an easy way for you to monitor your online project. After all the hard work you have put into going live, you want to make sure that things keep running smoothly while you focus on the next project."

Chris Kalmar

Founder at nineLemon

"Pulsetic is super easy to use and fast. The UI is very simple and clean, and it offers all the right features. The status page design is also great, and we really liked the fact that we could set up alert notifications in multiple channels."

Akis Laopodis

Founder of HelpfulDocs

"The monitoring tool we've been waiting for. Super easy to set up monitoring, customizable status page design, and access to notifications across Slack, email and SMS. Pulsetic is awesome."

Andrei Negrau

CEO at Cartloop.io

"Pulsetic helps us monitor all of our websites and webapps over at Pairing.dev. Before we used it, we had no idea how often services (e.g. heroku) were offline. Now we have complete control over it."

Till Carlos

Founder at Pairing.dev

"Using Pulsetic is a big win for us! Our dev team can now deliver faster, with zero time spent monitoring our website uptime. Plus the interface is great and analytics proper."

Razvan Popescu

Head of Marketing at AbstractAPI

4.8/5 on G2 (208 reviews)

Works with Every Platform

Shopify monitoring

Shopify keeps its platform running, but shoppers buy at yourstore.com, not status.shopify.com. Pulsetic monitors your storefront and custom domain from the outside, so you find out about DNS problems, broken themes or app conflicts that Shopify’s own status page will never show.
Magento monitoring

Magento stores are self-hosted, so uptime, response time and scheduled tasks are on you. Monitor your storefront over HTTP and add cron job monitoring for Magento cron: when it stalls, indexing, order emails and stock updates quietly stop running.
WooCommerce monitoring

WooCommerce lives on your WordPress stack, with all of its moving parts. Pulsetic watches your site and checkout around the clock, and a heartbeat monitor confirms that wp-cron keeps firing the jobs behind order emails and scheduled sales.
Custom storefronts

Headless build, marketplace or hand-rolled cart, Pulsetic monitors any stack: HTTP and HTTPS checks for your pages, API endpoint checks for your backend, and TCP and port checks for everything in between.

Whatever you run on, incidents happen. A public status page keeps customers informed while you fix things.

How Does the Ecommerce Monitor Work?

You don’t need to be technical to use Pulsetic; we’ve made it quick and simple for everyone.

Sign up for a free Pulsetic account and click «add monitor».
Add your storefront, product pages and checkout, and set how often we should check them.
Get automated alerts the moment your store goes down, wherever you want them.

For Ecommerce Managers

Know the minute your storefront, product pages or checkout stop working, before it shows up in your sales numbers.
For Business Owners

Protect revenue and reputation by catching store downtime early and keeping customers informed with a status page.
For Marketing Teams

Stop sending paid and email traffic to a store that is down, and protect campaign spend with instant alerts.
For Webmasters

Keep every store you manage online, with SSL and domain expiry reminders alongside round-the-clock uptime checks.

Bring in your whole team.

Need access for more than one person? Pulsetic is for you. Easily manage access controls with specific rights and permissions for individual users, so you can collaborate without compromising on security.

Connect your API for even more flexibility.

With Pulsetic’s API, you’ve got complete control: you can add custom statistics, monitors & automations, create bespoke rules and maintain granular control over who can access or modify monitoring information. Best suited for developers in scale-up or large enterprises.

FAQ: Ecommerce Monitoring

What is ecommerce monitoring?

Ecommerce monitoring is the automated checking of an online store’s availability and key pages, such as product pages and checkout, from multiple locations. It alerts you the moment your store goes down or stops working correctly, so you can fix problems before they cost you orders.
How much does downtime cost an online store?

It depends on your revenue and on when the outage happens: an hour of downtime during a big sale costs far more than an hour at 4 am. A reasonable estimate is your average revenue per hour multiplied by the length of the outage, plus the customers who don’t come back. Our uptime SLA calculator shows what each uptime percentage means in hours of downtime per year.
Can Pulsetic monitor a Shopify store?

Yes. Pulsetic checks your storefront from the outside, exactly as shoppers see it, including your custom domain and SSL certificate. Shopify being up does not mean your store is: DNS problems, expired domains and broken themes can take your shop offline while the platform reports no issues.
Does ecommerce monitoring work with Magento?

Yes. Magento stores are usually self-hosted, so Pulsetic monitors your storefront’s uptime and response time, and cron monitors confirm that Magento cron runs on schedule. If it stalls, indexing, order emails and stock updates silently stop.
Does it work with WooCommerce?

Yes. Pulsetic monitors your WordPress site and checkout over HTTP, and a heartbeat monitor verifies that wp-cron fires on schedule. Order emails, subscription renewals and scheduled sales all depend on it.
Can I monitor whether products show as sold out?

Yes. Keyword monitoring checks a page for the presence or absence of specific text, so you can get an alert when a key product page starts showing a sold-out message or when the add-to-cart button disappears.
Will I know if my SSL certificate breaks checkout trust?

Yes. Pulsetic reminds you 14 days, 7 days and 1 day before your SSL certificate expires, and flags certificate errors it finds during regular HTTPS checks, so shoppers never meet a browser security warning at checkout.
Can I show customers a status page during an outage?

Yes. Pulsetic includes public and private status pages on your own domain with your logo and colors. Subscribers are notified automatically when an incident starts and when it is resolved, which keeps support tickets down while you fix the problem.