Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've detected 30 incidents, of which 6 were major or critical. The median resolution time is 1h 6m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 103 incidents caught

Last checked: just now · 0 user reports (24h) · Trusted by 30,000+ teams

✕ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 11 hours ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

30

Jun 18 to Sep 16, 2026
Major / Critical

6

20% of the total
Minor Incidents

24

Avg. 0.3 per day
Median Resolution

1h 6m

P95: 11h 30m

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Contact Center System Outage	Sep 16, 2026 · 4:15 AM	6h 27m	Critical	Resolved	Details →
Unable to export Catalog using Modern Import/Export	Sep 14, 2026 · 5:09 PM	1h 4m	Major	Resolved	Details →
Delayed email delivery to Microsoft-hosted inboxes	Sep 4, 2026 · 4:19 AM	3h 23m	Minor	Resolved	Details →
Search document updates delays in Control Panel and Storefront experience	Sep 1, 2026 · 6:43 PM	2h 22m	None	Resolved	Details →
Search document updates delays in Control Panel experience.	Aug 27, 2026 · 7:16 AM	28m	Minor	Resolved	Details →
B2B Ninja experiencing degradation in quote functionality	Aug 26, 2026 · 7:38 AM	5h 47m	None	Resolved	Details →
B2B Ninja Add-To-Quote On Storefront Product Page timeouts	Aug 26, 2026 · 5:14 AM	1h 36m	Minor	Resolved	Details →
Single Sign-On (Microsoft) login issue for subset of stores	Aug 25, 2026 · 1:56 AM	29m	Major	Resolved	Details →
Intermittent Availability Issues for Australian-hosted stores	Aug 20, 2026 · 7:35 PM	25m	Minor	Resolved	Details →
Elevated Response Times for Australia-hosted stores	Aug 13, 2026 · 5:01 AM	30m	Minor	Resolved	Details →

How do they compare?

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've detected 30 incidents, of which 6 were major or critical. The median resolution time is 1h 6m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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