Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've detected 32 incidents, of which 5 were major or critical. The median resolution time is 43m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 101 incidents caught

Last checked: 5 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

✕ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 1 week ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Latest 50 reports from the last 48 hours

You checked BigCommerce. Who checks your website?

Pulsetic is website uptime monitoring. Add a website you own and it gets checked as often as every 30 seconds, so the next answer arrives by email.

10 monitors free, email alerts on failure and recovery. No credit card.

Start Monitoring

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

32

Since Oct 2025
Major / Critical

5

5 high-impact incidents
Minor Incidents

27

Avg. 0.3 per day
Median Resolution

43m

P95: 11h 30m

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Delayed email delivery to Microsoft-hosted inboxes	Sep 4, 2026 · 4:19 AM	3h 23m	Minor	Resolved	Details →
Search document updates delays in Control Panel and Storefront experience	Sep 1, 2026 · 6:43 PM	2h 22m	None	Resolved	Details →
Search document updates delays in Control Panel experience.	Aug 27, 2026 · 7:16 AM	28m	Minor	Resolved	Details →
B2B Ninja experiencing degradation in quote functionality	Aug 26, 2026 · 7:38 AM	5h 47m	None	Resolved	Details →
B2B Ninja Add-To-Quote On Storefront Product Page timeouts	Aug 26, 2026 · 5:14 AM	1h 36m	Minor	Resolved	Details →
Single Sign-On (Microsoft) login issue for subset of stores	Aug 25, 2026 · 1:56 AM	29m	Major	Resolved	Details →
Intermittent Availability Issues for Australian-hosted stores	Aug 20, 2026 · 7:35 PM	25m	Minor	Resolved	Details →
Elevated Response Times for Australia-hosted stores	Aug 13, 2026 · 5:01 AM	30m	Minor	Resolved	Details →
Intermittent Availability Issues	Aug 7, 2026 · 12:11 PM	13m	Minor	Resolved	Details →
Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrations	Aug 4, 2026 · 10:32 AM	5h 55m	None	Resolved	Details →

How do they compare?

Alternatives to BigCommerce

Shopify

Ecommerce platform

Outage 6 incidents / 30d
Compare →

Teams monitoring BigCommerce also watch

Other Monitored Services

Outage

Shopify

Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've detected 32 incidents, of which 5 were major or critical. The median resolution time is 43m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

Monitor BigCommerce and everything else you depend on from one dashboard.

2-minute setup · Cancel any time
Create Free Account

Your Dashboard

No credit card needed