Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've detected 38 incidents, of which 4 were major or critical. The median resolution time is 30m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 73 incidents caught

Last checked: just now · 0 user reports (24h) · Trusted by 30,000+ teams

Report an outage

✓ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 4 days ago

No active incidents at this time. Noticed something? Let us know →
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

38

Since Oct 2025
Major / Critical

4

4 high-impact incidents
Minor Incidents

34

Avg. 0.4 per day
Median Resolution

30m

P95: 8h 48m

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Storefront Search Issues for Subset of AU Stores	Jun 18, 2026 · 5:20 PM	8m	Major	Resolved	Details →
Card payment issues for Bank of New Zealand provider (3DS)	Jun 17, 2026 · 1:25 AM	21m	Minor	Resolved	Details →
Issues changing currency on storefronts	Jun 16, 2026 · 1:57 PM	1h 14m	Minor	Resolved	Details →
Some exports stalling	Jun 16, 2026 · 9:54 AM	26m	Minor	Resolved	Details →
Meta Outage Causing Disruption to Meta CAPI Integrations	Jun 12, 2026 · 9:58 AM	37m	Minor	Resolved	Details →
Storefront Availability Issues for Small Subset of US Stores	Jun 11, 2026 · 3:30 PM	< 1m	Minor	Resolved	Details →
Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts	Jun 10, 2026 · 2:53 PM	6h 6m	Minor	Resolved	Details →
Elevated errors on a subset of stores	Jun 10, 2026 · 1:30 PM	< 1m	Minor	Resolved	Details →
Storefront availability Issues	Jun 7, 2026 · 5:55 PM	4h 10m	Minor	Resolved	Details →
Temporary Issues with Product Filters for Subset of Stores	Jun 5, 2026 · 8:30 AM	< 1m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've detected 38 incidents, of which 4 were major or critical. The median resolution time is 30m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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