Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've recorded 35 incidents, of which 7 were major or critical. The median resolution time is 1h 29m.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic can detect an outage before the provider officially reports it. 128 incidents on record since Oct 2025

Last updated: 1 min ago · 0 user reports (24h)

✓ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 6 days ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

35

Aug 12 to Nov 10, 2026
Major / Critical

7

20% of the total
Minor Incidents

28

Avg. 0.3 per day
Median Resolution

1h 29m

P95: 7h 32m

Across all 4,387 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 1h 58m, and 33% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for BigCommerce above.

Source: The State of Uptime 2026, figures as of 1 November 2026.

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Some products are not searchable in Storefront	Nov 4, 2026 · 12:41 PM	1h 51m	None	Resolved	Details →
High Rate of Cloudflare Challenge Pages	Oct 27, 2026 · 10:11 PM	1d 19h 17m	Minor	Resolved	Details →
Degraded search availability across the platform	Oct 27, 2026 · 4:23 PM	1h 5m	Minor	Resolved	Details →
Bolt payments are currently failing	Oct 27, 2026 · 12:29 AM	2h 11m	Major	Resolved	Details →
Some Android shoppers on headless storefronts may be unable to reach checkout	Oct 26, 2026 · 7:07 AM	2h 10m	Major	Resolved	Details →
Search availability reduced and latency increased	Oct 24, 2026 · 10:35 AM	3h 12m	Minor	Resolved	Details →
Delays in Real-Time Event Processing	Oct 24, 2026 · 8:08 AM	14m	None	Resolved	Details →
Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores	Oct 22, 2026 · 3:14 PM	7h 32m	Minor	Resolved	Details →
Search Indexing Delays Affecting a Subset of US Stores	Oct 20, 2026 · 4:23 AM	1h 10m	Minor	Resolved	Details →
Delayed product updates in storefront search	Oct 15, 2026 · 5:14 PM	< 1m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've recorded 35 incidents, of which 7 were major or critical. The median resolution time is 1h 29m.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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