Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've detected 22 incidents, of which 0 were major or critical. The median resolution time is 1h 16m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal — often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption — confirmed by multiple user reports — but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 22 incidents caught

Last checked: 4 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

Report an outage

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 1 week ago

No active incidents at this time. Noticed something? Let us know →
User Reports — Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Updating in real-time

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

22

Since Oct 2025
Major / Critical

0

None recorded
Minor Incidents

22

Avg. 0.2 per day
Median Resolution

1h 16m

P95: 9h 14m

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Availability Issue	May 4, 2026 · 12:09 PM	< 1m	None	Resolved	Details →
Availability Issue	May 4, 2026 · 10:15 AM	< 1m	None	Resolved	Details →
Some pricing rules not applying as expected	May 1, 2026 · 5:37 PM	1d 23h 58m	Minor	Resolved	Details →
Delayed Data in Analytics Reports	Apr 30, 2026 · 5:00 PM	5h 18m	Minor	Resolved	Details →
Intermittent Availability Issue	Apr 28, 2026 · 6:44 PM	< 1m	None	Resolved	Details →
Elevated Response Times	Apr 24, 2026 · 9:41 AM	32m	Minor	Resolved	Details →
Delayed Data in Analytics Reports	Apr 24, 2026 · 8:07 AM	1h 59m	Minor	Resolved	Details →
Data processing delay in Analytics reports	Apr 23, 2026 · 7:38 AM	3h 9m	Minor	Resolved	Details →
401 Errors for Installed Applications	Apr 22, 2026 · 6:49 AM	8h 48m	Minor	Resolved	Details →
Elevated Response Times	Apr 21, 2026 · 7:46 PM	52m	None	Resolved	Details →

How do they compare?

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've detected 22 incidents, of which 0 were major or critical. The median resolution time is 1h 16m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal — often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption — confirmed by multiple user reports — but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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BigCommerce systemsare operational.

BigCommerce is up and running.

User Reports — Last 24 Hours

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Recent User Reports

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Issue breakdown