Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've detected 37 incidents, of which 5 were major or critical. The median resolution time is 33m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 95 incidents caught

Last checked: 3 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

✓ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 1 day ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

37

Since Oct 2025
Major / Critical

5

5 high-impact incidents
Minor Incidents

32

Avg. 0.4 per day
Median Resolution

33m

P95: 11h 30m

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Intermittent Availability Issues for Australian-hosted stores	Aug 20, 2026 · 7:35 PM	25m	Minor	Resolved	Details →
Elevated Response Times for Australia-hosted stores	Aug 13, 2026 · 5:01 AM	30m	Minor	Resolved	Details →
Intermittent Availability Issues	Aug 7, 2026 · 12:11 PM	13m	Minor	Resolved	Details →
Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrations	Aug 4, 2026 · 10:32 AM	5h 55m	None	Resolved	Details →
Unable to Submit Quotes on B2B Ninja	Jul 28, 2026 · 3:11 PM	33m	None	Resolved	Details →
Stalled catalog import/export	Jul 23, 2026 · 6:02 PM	11h 30m	Minor	Resolved	Details →
Intermittent Availability Issues	Jul 21, 2026 · 3:20 PM	2h 49m	Minor	Resolved	Details →
Paypal payment gateway reenabling itself on some checkouts	Jul 16, 2026 · 12:25 PM	4h 30m	Minor	Resolved	Details →
Payment issues with Cybersource V2 provider	Jul 15, 2026 · 7:39 PM	9h 53m	Major	Resolved	Details →
Availability Issues	Jul 10, 2026 · 4:11 PM	2h 52m	Major	Resolved	Details →

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've detected 37 incidents, of which 5 were major or critical. The median resolution time is 33m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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