Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've recorded 27 incidents, of which 6 were major or critical. The median resolution time is 1h 36m.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic can detect an outage before the provider officially reports it. 107 incidents on record since Oct 2025

Last updated: 2 min ago · 0 user reports (24h)

✓ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 3 days ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

27

Jul 3 to Oct 1, 2026
Major / Critical

6

22% of the total
Minor Incidents

21

Avg. 0.2 per day
Median Resolution

1h 36m

P95: 9h 53m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for BigCommerce above.

Source: The State of Uptime 2026, figures as of 1 October 2026.

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Partial search unavailability	Sep 27, 2026 · 12:19 PM	41m	Minor	Resolved	Details →
Partial search unavailability	Sep 26, 2026 · 1:30 PM	1h 34m	Minor	Resolved	Details →
Inaccurate product stock on category pages	Sep 23, 2026 · 3:16 PM	2h 57m	Major	Resolved	Details →
Webhooks Delay	Sep 20, 2026 · 2:55 AM	1h 5m	Minor	Resolved	Details →
Contact Center System Outage	Sep 16, 2026 · 4:15 AM	6h 27m	Critical	Resolved	Details →
Unable to export Catalog using Modern Import/Export	Sep 14, 2026 · 5:09 PM	1h 4m	Major	Resolved	Details →
Delayed email delivery to Microsoft-hosted inboxes	Sep 4, 2026 · 4:19 AM	3h 23m	Minor	Resolved	Details →
Search document updates delays in Control Panel and Storefront experience	Sep 1, 2026 · 6:43 PM	2h 22m	None	Resolved	Details →
Search document updates delays in Control Panel experience.	Aug 27, 2026 · 7:16 AM	28m	Minor	Resolved	Details →
B2B Ninja experiencing degradation in quote functionality	Aug 26, 2026 · 7:38 AM	5h 47m	None	Resolved	Details →

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've recorded 27 incidents, of which 6 were major or critical. The median resolution time is 1h 36m.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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