ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 63 incidents caught

Last checked: 6 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

Report an outage
  • ALL SYSTEMS OPERATIONAL

    BigCommerce is up and running.

    Last incident resolved 9 hours ago


    No active incidents at this time. Noticed something? Let us know →
  • User Reports — Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Updating in real-time

  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

    Report an outage
  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

Last 90 days

90-Day Health Summary

  • Total Incidents

    31

    Since Oct 2025

  • Major / Critical

    3

    3 high-impact incidents

  • Minor Incidents

    28

    Avg. 0.3 per day

  • Median Resolution

    32m

    P95: 8h 48m

BigCommerce Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Product details not rendering on some product pages
Jun 2, 2026 · 8:00 AM < 1m
None
Resolved
Details →
Merchants are unable to completely disable B2B for store
May 28, 2026 · 1:58 PM 40m
Minor
Resolved
Details →
Elevated errors for a subset of stores
May 28, 2026 · 3:00 AM < 1m
None
Resolved
Details →
Availability Issues
May 28, 2026 · 2:14 AM 5m
Major
Resolved
Details →
B2B outbound email delivery issue
May 27, 2026 · 6:52 PM 1h 25m
Minor
Resolved
Details →
Elevated error rate
May 23, 2026 · 11:00 AM < 1m
Minor
Resolved
Details →
Missing Data in Analytics Reports
May 22, 2026 · 9:03 AM < 1m
None
Resolved
Details →
Missing Data in Analytics Reports
May 21, 2026 · 12:30 PM 47m
Minor
Resolved
Details →
Availability Issues
May 18, 2026 · 10:39 PM 4h 21m
Major
Resolved
Details →
B2B Ninja quotes page appears blank
May 17, 2026 · 10:41 PM 45m
Major
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is BigCommerce down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does BigCommerce go down?

    Based on our 90-day data, we've detected 31 incidents, of which 3 were major or critical. The median resolution time is 32m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal — often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption — confirmed by multiple user reports — but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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