Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does BigCommerce go down?

Based on our 90-day data, we've detected 47 incidents, of which 6 were major or critical. The median resolution time is 32m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

BigCommerce systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Oct 2025 · 86 incidents caught

Last checked: 2 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

✓ Shopify

ALL SYSTEMS OPERATIONAL

BigCommerce is up and running.

Last incident resolved 2 days ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Latest 50 reports from the last 48 hours

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

47

Since Oct 2025
Major / Critical

6

6 high-impact incidents
Minor Incidents

41

Avg. 0.5 per day
Median Resolution

32m

P95: 8h 48m

BigCommerce Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Availability Issues	Jul 10, 2026 · 4:11 PM	2h 52m	Major	Resolved	Details →
Issue impacting checkout on a subset of stores	Jul 9, 2026 · 5:54 PM	4h 35m	Minor	Resolved	Details →
Unexpected Staff Action Logs	Jul 8, 2026 · 12:27 AM	< 1m	None	Resolved	Details →
Issues with B2B Edition	Jul 6, 2026 · 1:01 PM	4h 29m	None	Resolved	Details →
Issue with B2B Edition	Jul 6, 2026 · 11:08 AM	15m	Minor	Resolved	Details →
Elevated HTTP 500 errors	Jul 6, 2026 · 5:00 AM	< 1m	None	Resolved	Details →
Elevated error rate on Storefront for a subset of US stores	Jul 2, 2026 · 10:14 PM	< 1m	None	Resolved	Details →
Storefront Availability Issues for Subset of AU Stores	Jul 2, 2026 · 7:33 PM	22m	Minor	Resolved	Details →
B2B Ninja Quote emails are failing to send	Jun 29, 2026 · 5:00 AM	2d 6h	Minor	Resolved	Details →
Search issues for some merchants using custom search integrations such as Klevu	Jun 24, 2026 · 2:50 PM	1h 8m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is BigCommerce down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does BigCommerce go down?

Based on our 90-day data, we've detected 47 incidents, of which 6 were major or critical. The median resolution time is 32m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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