Service comparison
BigCommerce vs. Shopify
BigCommerce vs. Shopify — reliability, API availability, and incident frequency head-to-head.
Last 90 days · 22 incidents total · Data via Pulsetic monitoring
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Service comparison
BigCommerce vs. Shopify — reliability, API availability, and incident frequency head-to-head.
Last 90 days · 22 incidents total · Data via Pulsetic monitoring
Head-to-head
BigCommerce
bigcommerce.com
90-day uptime
95.50%
Incidents (90d)
22
0 major · 22 minor
Median resolution
1h 16m
Longest outage
47h 58m
Shopify
shopify.com
90-day uptime
100.00%
Incidents (90d)
0
0 major · 0 minor
Median resolution
—
Longest outage
—
Uptime over time
| Window | BigCommerce | Shopify | Δ |
|---|---|---|---|
| Last 24 hours |
|
|
0.00 pp |
| Last 7 days |
|
|
0.00 pp |
| Last 30 days |
|
|
-9.49 pp |
| Last 90 days |
|
|
-4.50 pp |
Δ is percentage-point difference (BigCommerce minus Shopify). Higher is better.
Incidents 90-day
BigCommerce
22 total
Median resolution
1h 16m
Longest outage
47h 58m
Shopify
0 total
Median resolution
—
Longest outage
—
Recent activity
BigCommerce
Availability Issue
< 1m
Availability Issue
< 1m
Some pricing rules not applying as expected
1d 23h 58m
Delayed Data in Analytics Reports
5h 18m
Intermittent Availability Issue
< 1m
Shopify
Shop Pay unavailable
33m
Some POS transactions are not completing on iOS devices Actions
3h 5m
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
41m
Some merchants are encountering errors within their admin
2h 41m
We are investigating an issue preventing web traffic to our servers
1h 11m
Bottom line
Shopify winsBigCommerce posted 95.50% vs. 100.00% for Shopify (Δ -4.50 pp). Incidents: 22 vs. 0 (+22).
Pulsetic watches endpoints from 15+ global regions and alerts you before users notice.
Stay online, all the time, with Pulsetic's uptime prime. Try Free
By Designmodo
MONITORING
STATUS
SERVICE
COMPARE
ACCOUNT