Claude Status · History · Incident #3012

RESOLVED

Claude.ai is experiencing elevated error rates

Major · Started May 13, 2026 · 12:21 PM

⚡ Pulsetic detected this 60 minutes before Claude acknowledged it

Duration

2h 23m
Severity

Major
Detection lead

60 min
User reports

Peak 40/hr

Summary

Claude.ai is experiencing elevated error rates

This incident has been resolved.

Started

May 13, 2026 · 12:21 PM
Resolved

May 13, 2026 · 2:45 PM
Duration

2h 23m
Severity

Major

Detection lead

Pulsetic caught this 60 minutes early

Pulsetic detected

~60 min before acknowledgement

User reports and synthetic probes crossed the detection threshold
Claude acknowledged

May 13, 2026 · 12:21 PM

Via official status page

Event timeline

How this incident unfolded

●

Detected by Pulsetic
May 13 · 11:21 AM Pulsetic

User reports and synthetic probes crossed the detection threshold — 60 min before the official acknowledgement.
◐

Investigating
May 13 · 12:21 PM Claude

We are currently investigating this issue.
◐

Investigating
May 13 · 12:59 PM Claude

We are continuing to investigate this issue.
✓

Resolved
May 13 · 2:45 PM Claude

This incident has been resolved.

User reports · incident window

Report volume over time

Hourly report count — red bars mark the incident window.

Peak: 40 reports/hr

← Before incident After →

Pattern

Other recent incidents

Browse full incident history →

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