Claude Status · History · Incident #3931

RESOLVED

Elevated error rate on multiple models

Major · Started May 22, 2026 · 4:16 AM

  • Duration

    4h 33m

  • Severity

    Major

  • Detection lead

  • User reports

    Peak 2/hr

Summary

Elevated error rate on multiple models

This issue has been resolved.


  • Started

    May 22, 2026 · 4:16 AM

  • Resolved

    May 22, 2026 · 8:50 AM

  • Duration

    4h 33m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    May 22 · 4:16 AM Claude

    We are currently investigating this issue.

  • Identified

    May 22 · 4:40 AM Claude

    We have identified an issue resulting in elevated error rates, primarily on Claude Opus 4.7 and Sonnet 4.6. We are working to resolve these issues, and will provide additional updates as soon as possible.

  • Identified

    May 22 · 5:25 AM Claude

    We are continuing to work to fully resolve issues impacting Claude Opus 4.7, and Sonnet 4.6. At this time, success rates on Claude Opus 4.7 have stabilized. We will provide additional updates shortly.

  • Monitoring

    May 22 · 5:53 AM Claude

    We have seen success rates on Claude Opus 4.7 and Sonnet 4.6 return to normal. We are monitoring closely to ensure no further issues, and will provide an additional update shortly.

  • Monitoring

    May 22 · 6:17 AM Claude

    We are currently working to resolve some additional errors impacting Claude Opus 4.7 and Haiku 4.5, we will provide an additional update shortly.

  • Monitoring

    May 22 · 6:32 AM Claude

    We are monitoring recovery on Claude Opus 4.7, and working to fully resolve remaining errors impacting Haiku 4.5. We will provide additional updates shortly.

  • Resolved

    May 22 · 8:50 AM Claude

    This issue has been resolved.

User reports · incident window

Report volume over time

Hourly report count — red bars mark the incident window.

Peak: 2 reports/hr

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