Cloudinary Status · History · Incident #365
RESOLVEDBilling Dashboard and Plans Outage
Minor · Started Dec 21, 2025 · 5:50 AM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Cloudinary Status · History · Incident #365
RESOLVEDMinor · Started Dec 21, 2025 · 5:50 AM
Duration
3h 52m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Dec 21, 2025 · 5:50 AM
Resolved
Dec 21, 2025 · 9:43 AM
Duration
3h 52m
Severity
Minor
Event timeline
Monitoring
Dec 21 · 5:50 AM CloudinaryAt approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.
Resolved
Dec 21 · 9:43 AM CloudinaryThis incident has been resolved.
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