Cloudinary Status · History · Incident #221

RESOLVED

Management of API credentials is currently experiencing issues

Major · Started Mar 24, 2026 · 12:51 PM

  • Duration

    2h 43m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Management of API credentials is currently experiencing issues

We confirm that the update rolled out today has fixed the issue.


  • Started

    Mar 24, 2026 · 12:51 PM

  • Resolved

    Mar 24, 2026 · 3:35 PM

  • Duration

    2h 43m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Mar 24 · 12:51 PM Cloudinary

    We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

  • Monitoring

    Mar 24 · 2:18 PM Cloudinary

    We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

  • Resolved

    Mar 24 · 3:35 PM Cloudinary

    We confirm that the update rolled out today has fixed the issue.

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