Cloudways Status · History · Incident #1647
RESOLVEDChat Tool Service Disruption
Minor · Started Apr 14, 2026 · 12:33 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Cloudways Status · History · Incident #1647
RESOLVEDMinor · Started Apr 14, 2026 · 12:33 PM
Duration
2h 27m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Apr 14, 2026 · 12:33 PM
Resolved
Apr 14, 2026 · 3:00 PM
Duration
2h 27m
Severity
Minor
Event timeline
Investigating
Apr 14 · 12:33 PM CloudwaysWe are currently experiencing a service disruption with our chat tool, which is impacting conversations. Our chat tool team is actively investigating the issue and working towards a resolution. We will provide updates here as more information becomes available.
Resolved
Apr 14 · 3:00 PM CloudwaysThis incident has been resolved.
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