Cloudways Status · History · Incident #1647

RESOLVED

Chat Tool Service Disruption

Minor · Started Apr 14, 2026 · 12:33 PM

  • Duration

    2h 27m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Chat Tool Service Disruption

This incident has been resolved.


  • Started

    Apr 14, 2026 · 12:33 PM

  • Resolved

    Apr 14, 2026 · 3:00 PM

  • Duration

    2h 27m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Apr 14 · 12:33 PM Cloudways

    We are currently experiencing a service disruption with our chat tool, which is impacting conversations. Our chat tool team is actively investigating the issue and working towards a resolution. We will provide updates here as more information becomes available.

  • Resolved

    Apr 14 · 3:00 PM Cloudways

    This incident has been resolved.

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