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ACTIVE INCIDENT DETECTED

Cloudways is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Jul 2025 · 66 incidents caught

Last checked: 4 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

  • OPERATIONAL · IDENTIFIED

    MANDATORY MAINTENANCE: Server Restart Required

    Started 2 months ago · May 16, 2026 · 9:47 AM UTC

    The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

Last 90 days

90-Day Health Summary

  • Total Incidents

    18

    Since Jul 2025

  • Major / Critical

    6

    6 high-impact incidents

  • Minor Incidents

    12

    Avg. 0.1 per day

  • Median Resolution

    10h 33m

    P95: 71h 22m

Cloudways Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Service Disruption: feedback.cloudways.com
Jul 23, 2026 · 5:34 PM 13h 2m
None
Resolved
Details →
Connectivity Issue || Bangalore (BLR1) || DigitalOcean
Jul 19, 2026 · 8:24 AM 1h 56m
Major
Resolved
Details →
Issue with Rackspace Email Addon
Jul 16, 2026 · 8:57 PM 16h 36m
Minor
Resolved
Details →
Cloudways Autonomous: Partial Service Degradation in London
Jul 14, 2026 · 10:08 AM 22h 9m
None
Resolved
Details →
VULTR Outage Affecting Frankfurt Region
Jul 13, 2026 · 12:26 PM 3h 23m
Major
Resolved
Details →
Cloudways Platform UI issues
Jul 1, 2026 · 9:38 AM 5h 14m
None
Resolved
Details →
Autonomous: Storage Issue in US South Carolina Region
Jun 30, 2026 · 12:36 PM 20h 58m
None
Resolved
Details →
Vultr Partial Outage (Frankfurt, Germany)
Jun 22, 2026 · 9:56 AM 16h 44m
Major
Resolved
Details →
Partial Outage at Chicago - United States (Vultr)
Jun 6, 2026 · 12:37 AM 4h 26m
Major
Resolved
Details →
Cloudflare Domain Addition Delays and SSL Errors
Jun 1, 2026 · 3:21 PM 1d 15h 28m
Minor
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is Cloudways down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does Cloudways go down?

    Based on our 90-day data, we've detected 18 incidents, of which 6 were major or critical. The median resolution time is 10h 33m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.