ACTIVE INCIDENT DETECTED

Cloudways is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Jul 2025 · 58 incidents caught

Last checked: 5 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

Report an outage
  • OPERATIONAL · IDENTIFIED

    MANDATORY MAINTENANCE: Server Restart Required

    Started 3 weeks ago · May 16, 2026 · 9:47 AM UTC

    We are continuing to work on a fix for this issue.


  • User Reports — Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Updating in real-time

  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

    Report an outage
  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

Last 90 days

90-Day Health Summary

  • Total Incidents

    16

    Since Jul 2025

  • Major / Critical

    5

    5 high-impact incidents

  • Minor Incidents

    11

    Avg. 0.1 per day

  • Median Resolution

    10h 33m

    P95: 123h 48m

Cloudways Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Partial Outage at Chicago - United States (Vultr)
Jun 6, 2026 · 12:37 AM 4h 26m
Major
Resolved
Details →
Cloudflare Domain Addition Delays and SSL Errors
Jun 1, 2026 · 3:21 PM 1d 15h 28m
Minor
Resolved
Details →
Rackspace Mailbox Login and Access Issues
May 25, 2026 · 1:04 PM 2d 23h 22m
Minor
Resolved
Details →
Digital Ocean Block Storage Performance Issue - New York Region
May 20, 2026 · 1:31 AM 11h 8m
Minor
Resolved
Details →
Vultr Partial Outage (Seoul, Korea)
May 19, 2026 · 2:21 PM 3h 37m
Major
Resolved
Details →
MANDATORY MAINTENANCE: Server Restart Required
May 16, 2026 · 9:47 AM Ongoing
None
Identified
Details →
Let's Encrypt API Outage
May 8, 2026 · 8:08 PM 5h 7m
None
Resolved
Details →
VULTR Sydney/Melbourne Region Outage
May 8, 2026 · 5:45 AM 6h 9m
None
Resolved
Details →
Partial Outage at Seoul - Korea Location (Vultr)
Apr 29, 2026 · 9:58 PM 10h 33m
Major
Resolved
Details →
Cloudways Account Dashboard Issue
Apr 29, 2026 · 7:37 PM 3h 50m
Minor
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is Cloudways down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does Cloudways go down?

    Based on our 90-day data, we've detected 16 incidents, of which 5 were major or critical. The median resolution time is 10h 33m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal — often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption — confirmed by multiple user reports — but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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