Cloudways logo
ACTIVE INCIDENT

Cloudways is
experiencing issues.

Pulsetic can detect an outage before the provider officially reports it. 76 incidents on record since Jul 2025

Last updated: 5 min ago · 0 user reports (24h)

  • MINOR · IDENTIFIED

    Degradation Impacting Vultr Server Operations

    Started 5 days ago · Oct 1, 2026 · 6:50 AM UTC

    We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

You checked Cloudways. Who checks your website?

Pulsetic is website uptime monitoring. Add a website you own and it gets checked as often as every 30 seconds on the Team plan, so the next answer arrives by email.

10 monitors free, checked every 5 minutes, with email alerts on failure and recovery. No credit card.

  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

90-Day Health Summary

  • Total Incidents

    15

    Jul 8 to Oct 6, 2026

  • Major / Critical

    4

    27% of the total

  • Minor Incidents

    11

    Avg. 0.1 per day

  • Median Resolution

    11h 19m

    P95: 94h 23m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Cloudways above.

Source: The State of Uptime 2026, figures as of .

Cloudways Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Degradation Impacting Vultr Server Operations
Oct 1, 2026 · 6:50 AM Ongoing
Minor
Identified
Details →
Degraded Service Affecting Elastic Email Add-on
Sep 1, 2026 · 7:42 AM 17h 37m
Minor
Resolved
Details →
Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)
Aug 30, 2026 · 10:52 AM 3d 22h 23m
Minor
Resolved
Details →
DigitalOcean Public API Degradation
Aug 24, 2026 · 6:36 PM 13h 53m
Minor
Resolved
Details →
WP Rocket incompatibility with WordPress 7.1 (fatal errors)
Aug 20, 2026 · 10:24 AM 2h
Minor
Resolved
Details →
Service Disruption - Google Cloud Servers
Aug 11, 2026 · 6:18 PM 5h 27m
Critical
Resolved
Details →
DigitalOcean || Server Provisioning Issue
Aug 8, 2026 · 9:33 PM 9h 37m
Major
Resolved
Details →
Monitoring on Recent Platform Maintenance activity
Aug 8, 2026 · 7:18 AM 7h 35m
Minor
Resolved
Details →
Issue with Rackspace Email Addon
Aug 3, 2026 · 2:41 PM 16h 15m
Minor
Resolved
Details →
Issue with Inbox on Support Chat Tool
Aug 3, 2026 · 2:23 PM 8h 5m
Minor
Resolved
Details →

How do they compare?

Alternatives to Cloudways

More in Hosting

Other Monitored Services

Common questions

Frequently Asked Questions

  • Is Cloudways down today?

    Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

  • How often does Cloudways go down?

    Based on our 90-day data, we've recorded 15 incidents, of which 4 were major or critical. The median resolution time is 11h 19m.

  • How are outages detected?

    Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.