Degradation Impacting Vultr Server Operations

Summary

Degradation Impacting Vultr Server Operations

We have confirmed that the upstream Vultr API performance degradation has been fully resolved. All server management operations including launching new instances, cloning existing servers, and executing reboots are now fully restored and functioning normally. Thank you for your patience while we monitored the resolution.

• Started

  Oct 1, 2026 · 6:50 AM

• Resolved

  Oct 14, 2026 · 11:53 AM

• Duration

  13d 5h 2m

• Severity

  Minor

• ◆

  Identified

  Oct 1 · 6:50 AM Cloudways

  We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.

• ✓

  Resolved

  Oct 14 · 11:53 AM Cloudways

  We have confirmed that the upstream Vultr API performance degradation has been fully resolved. All server management operations including launching new instances, cloning existing servers, and executing reboots are now fully restored and functioning normally. Thank you for your patience while we monitored the resolution.