Cloudways Status · History · Incident #151682
RESOLVEDCloudways Website & Affiliate portal unavailable
Maintenance · Started Oct 21, 2026 · 4:26 PM
Cloudways Status · History · Incident #151682
RESOLVEDMaintenance · Started Oct 21, 2026 · 4:26 PM
Duration
3h 22m
Severity
Maintenance
Detection lead
—
User reports
Peak 1/hr
Summary
The maintenance on the Cloudways website and affiliate portal is complete, and both services are fully restored and operating normally. Please reach out to support in case of any questions or issues.
Started
Oct 21, 2026 · 4:26 PM
Resolved
Oct 21, 2026 · 7:48 PM
Duration
3h 22m
Severity
Maintenance
Event timeline
Identified
Oct 21 · 4:26 PM CloudwaysAffected service: Cloudways Website and Affiliate Portal Update: Our team is still actively working on applying the PHP security patches, and the Cloudways website and affiliate portal is currently unavailable as a result. The work is taking slightly longer than initially expected, and we now anticipate the website and affiliate portal being back online within approximately the next hour. We appreciate your patience and will post another update as soon as the stated components are fully restored.
Resolved
Oct 21 · 7:48 PM CloudwaysThe maintenance on the Cloudways website and affiliate portal is complete, and both services are fully restored and operating normally. Please reach out to support in case of any questions or issues.
User reports · incident window
Hourly report count. Red bars mark the incident window.
Peak: 1 reports/hr
Pattern
PHP Security Patch Update: Known Regressions
Oct 23, 2026
View incident →Critical PHP Remote Code Execution Vulnerabilities - Monitoring & Mitigations Underway
Oct 21, 2026 · 2d 3h 22m
View incident →Autonomous: Partial Service Degradation – London Region
Oct 20, 2026 · 23h 45m
View incident →Add it as a dependency monitor. The Free plan includes one.
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