Mixpanel Status · History · Incident #326

RESOLVED

Degraded Query API Performance impacting EU Projects

Minor · Started Mar 16, 2026 · 9:50 AM

  • Duration

    4h 56m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Degraded Query API Performance impacting EU Projects

This incident has been resolved.


  • Started

    Mar 16, 2026 · 9:50 AM

  • Resolved

    Mar 16, 2026 · 2:47 PM

  • Duration

    4h 56m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Mar 16 · 9:50 AM Mixpanel

    Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.

  • Monitoring

    Mar 16 · 12:29 PM Mixpanel

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Mar 16 · 2:47 PM Mixpanel

    This incident has been resolved.

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