OpenAI Status · History · Incident #4048

RESOLVED

Users unable to access chat support on help center

Minor · Started May 26, 2026 · 8:27 PM

Duration

3m
Severity

Minor
Detection lead

—
User reports

—

Summary

Users unable to access chat support on help center

Started

May 26, 2026 · 8:27 PM
Resolved

May 26, 2026 · 8:30 PM
Duration

3m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
May 26 · 8:27 PM OpenAI
✓

Resolved
May 26 · 8:30 PM OpenAI

Pattern

Other recent incidents

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Users May Experience Issues Accessing ChatGPT

May 29, 2026 · 8m
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Users may encounter issues with conversations

May 29, 2026 · 1h 39m
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Minor
Users may encounter issues logging in or creating an account

May 29, 2026 · 1h 44m
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Browse full incident history →

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