BigCommerce Status · History · Incident #4094

RESOLVED

Elevated errors for a subset of stores

Minor · Started May 28, 2026 · 3:00 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated errors for a subset of stores

Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.


  • Started

    May 28, 2026 · 3:00 AM

  • Resolved

    May 28, 2026 · 3:00 AM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • Resolved

    May 28 · 4:16 AM BigCommerce

    Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.

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