Some customers are experiencing issues logging in

Summary

Some customers are experiencing issues logging in

The issue has been resolved.

• Started

  May 4, 2026 · 1:20 PM

• Resolved

  May 4, 2026 · 4:30 PM

• Duration

  3h 10m

• Severity

  Major

• ◐

  Investigating

  May 4 · 1:20 PM Contentful

  Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.

• ◆

  Identified

  May 4 · 2:06 PM Contentful

  We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved

• ◉

  Monitoring

  May 4 · 2:08 PM Contentful

  All issues have been resolved, we are monitoring the situation.

• ✓

  Resolved

  May 4 · 4:30 PM Contentful

  The issue has been resolved.