GradientAI: Agent Platform Playground Interaction Errors

Summary

GradientAI: Agent Platform Playground Interaction Errors

The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

• Started

  May 12, 2026 · 10:24 AM

• Resolved

  May 12, 2026 · 11:37 AM

• Duration

  1h 13m

• Severity

  Major

• ◐

  Investigating

  May 12 · 10:24 AM DigitalOcean

  We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

• ◆

  Identified

  May 12 · 10:50 AM DigitalOcean

  We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.

• ◆

  Identified

  May 12 · 11:14 AM DigitalOcean

  A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.

• ◉

  Monitoring

  May 12 · 11:36 AM DigitalOcean

  We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.

• ✓

  Resolved

  May 12 · 11:37 AM DigitalOcean

  The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.