IRM Degraded Performance

Summary

IRM Degraded Performance

This incident has been resolved.

• Started

  Jun 8, 2026 · 10:45 AM

• Resolved

  Jun 8, 2026 · 8:30 PM

• Duration

  9h 44m

• Severity

  Minor

• ◐

  Investigating

  Jun 8 · 10:45 AM Grafana

  We are experiencing access issues in IRM as there are elevated 500 API responses in prod-us-central-0.

• ◐

  Investigating

  Jun 8 · 10:47 AM Grafana

  We are continuing to investigate this issue.

• ◆

  Identified

  Jun 8 · 11:15 AM Grafana

  The issue has been identified and a fix is being implemented.

• ◆

  Identified

  Jun 8 · 12:26 PM Grafana

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Jun 8 · 1:14 PM Grafana

  The degraded performance is about labels, and we have seen this degradation in more regions.

• ◆

  Identified

  Jun 8 · 3:21 PM Grafana

  We are continuing to work on a fix for this. To further clarify, this issue is not about accessing IRM or alert ingestion/notification/delivery, but rather with handling labels.

• ◉

  Monitoring

  Jun 8 · 5:11 PM Grafana

  We've released a fix to the IRM app that should restore service for affected customers with issues related to labels. Thanks for your patience while investigating. We're continuing to monitor as we confirm the resolution in place.

• ✓

  Resolved

  Jun 8 · 8:30 PM Grafana

  This incident has been resolved.