Hetzner Status · History · Incident #3686
ACTIVE INCIDENTLimited support on 14 May 2026
Major · Started May 13, 2026 · 10:00 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Hetzner Status · History · Incident #3686
ACTIVE INCIDENTMajor · Started May 13, 2026 · 10:00 PM
Duration
Ongoing
Severity
Major
Detection lead
—
User reports
—
Summary
Due to the public holiday on Thursday, May 14, our support is not available on this day. The trouble-free operation as well as a quick problem solution are continuously ensured by teams in the data centers. If you are using a dedicated server with telephone support from us, you will find the direct dial-in number to the technical support in your administration interface Robot under the item “Support”. During this period and for a small fee, customers with managed servers can reach the stand-by support team by writing a support ticket via konsoleH. Thank you very much for your understanding!
Started
May 13, 2026 · 10:00 PM
Status
Investigating
Duration
Ongoing
Severity
Major
Event timeline
Investigating
May 13 · 10:00 PM HetznerDue to the public holiday on Thursday, May 14, our support is not available on this day. The trouble-free operation as well as a quick problem solution are continuously ensured by teams in the data centers. If you are using a dedicated server with telephone support from us, you will find the direct dial-in number to the technical support in your administration interface Robot under the item “Support”. During this period and for a small fee, customers with managed servers can reach the stand-by support team by writing a support ticket via konsoleH. Thank you very much for your understanding!
Pulsetic catches degradations minutes before vendors acknowledge them.
Stay online, all the time, with Pulsetic's uptime prime. Try Free
By Designmodo
MONITORING
STATUS
SERVICE
COMPARE
ACCOUNT