Pulsetic detects outages before the provider officially reports them. Monitoring since Apr 2024 · 20 incidents caught
Last checked: 3 min ago · 0 user reports (24h) · Trusted by 30,000+ teams
Report an outageStarted 3 days ago · May 13, 2026 · 10:00 PM UTC
Due to the public holiday on Thursday, May 14, our support is not available on this day. The trouble-free operation as well as a quick problem solution are continuously ensured by teams in the data centers. If you are using a dedicated server with telephone support from us, you will find the direct dial-in number to the technical support in your administration interface Robot under the item “Support”. During this period and for a small fee, customers with managed servers can reach the stand-by support team by writing a support ticket via konsoleH. Thank you very much for your understanding!
Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.
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Report an outageDistribution of reported issues over the last 24 hours.
Last 90 days
Total Incidents
15
Since Apr 2024
Major / Critical
5
5 high-impact incidents
Minor Incidents
10
Avg. 0.1 per day
Median Resolution
7h 19m
P95: 1513h 12m
From official status page
| Incident | Started | Duration | Impact | Status | Link |
|---|---|---|---|---|---|
Limited support on 14 May 2026 |
May 13, 2026 · 10:00 PM | Ongoing | Major |
Investigating |
Details → |
Fault report Hetzner Console |
May 13, 2026 · 4:00 PM | 2d 14h 50m | Major |
Resolved |
Details → |
Hetzner Accounts routine maintenance work |
May 12, 2026 · 7:00 PM | 14m | Maintenance |
Resolved |
Details → |
Maintenance emergency power system in HEL1-DC5 |
May 12, 2026 · 4:00 AM | 8h 35m | Maintenance |
Resolved |
Details → |
Maintenance at backbone connection between Falkenstein - Frankfurt |
May 12, 2026 · 12:00 AM | 5h 30m | Maintenance |
Resolved |
Details → |
Maintenance work on the webmail system (webmail.your-server.de) |
May 11, 2026 · 8:00 PM | 7m | Maintenance |
Resolved |
Details → |
Hetzner Accounts routine maintenance work |
May 11, 2026 · 7:30 PM | 1h 32m | Maintenance |
Resolved |
Details → |
Robot routine maintenance work |
May 11, 2026 · 7:30 PM | 1h 32m | Maintenance |
Resolved |
Details → |
Load Balancers: maintenance work |
May 11, 2026 · 8:30 AM | 7h 19m | Maintenance |
Resolved |
Details → |
Maintenance emergency power system in HEL1-DC4 |
May 7, 2026 · 8:00 AM | 20h 18m | Maintenance |
Resolved |
Details → |
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Common questions
Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
Based on our 90-day data, we've detected 15 incidents, of which 5 were major or critical. The median resolution time is 7h 19m.
Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal — often surfacing issues before the official monitors catch them.
The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
"Never acknowledged" means Pulsetic detected a real service disruption — confirmed by multiple user reports — but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.
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