Hootsuite Status · History · Incident #2863

RESOLVED

Bluesky authorization issues

Major · Started Mar 18, 2026 · 7:12 AM

  • Duration

    1h

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Bluesky authorization issues

After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your patience and understanding throughout this incident.


  • Started

    Mar 18, 2026 · 7:12 AM

  • Resolved

    Mar 18, 2026 · 8:12 AM

  • Duration

    1h

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Mar 18 · 7:12 AM Hootsuite

    Hello, We are currently investigating an issue concerning Bluesky connections. Users may experience a generic "500" error when attempting to add or reconnect Bluesky accounts via Hootsuite. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible, and we'll continue to provide further updates as they become available. We apologize for this inconvenience. Your kind patience and understanding are highly appreciated.

  • Resolved

    Mar 18 · 8:12 AM Hootsuite

    After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your patience and understanding throughout this incident.

Get alerted before the next Hootsuite outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free
Hey there 👋  Friends from designmodo are here to help!