Hootsuite Status · History · Incident #2865

RESOLVED

Incomplete data acquisition for Facebook Marketing Campaigns

Minor · Started Mar 13, 2026 · 3:37 AM

  • Duration

    4d 20h 52m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Incomplete data acquisition for Facebook Marketing Campaigns

We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected. Thank you for your patience and understanding throughout this incident.


  • Started

    Mar 13, 2026 · 3:37 AM

  • Resolved

    Mar 18, 2026 · 12:29 AM

  • Duration

    4d 20h 52m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Mar 13 · 3:37 AM Hootsuite

    Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible. We sincerely apologize for the disruption to your workflow.

  • Resolved

    Mar 18 · 12:29 AM Hootsuite

    We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected. Thank you for your patience and understanding throughout this incident.

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