Notification emails are not sent from platform

Summary

Notification emails are not sent from platform

This incident has been resolved.

• Started

  Apr 15, 2026 · 5:19 PM

• Resolved

  Apr 15, 2026 · 7:16 PM

• Duration

  1h 57m

• Severity

  Minor

• ◐

  Investigating

  Apr 15 · 5:19 PM Make

  We are currently investigating an issue with notification e-mails not being sent from the EU1 zone.

• ◉

  Monitoring

  Apr 15 · 5:58 PM Make

  The fix has been implemented and we are monitoring the results. All the e-mails have been processed.

• ◉

  Monitoring

  Apr 15 · 7:14 PM Make

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Apr 15 · 7:16 PM Make

  This incident has been resolved.