Scenarios Execution Problems on US2

Summary

Scenarios Execution Problems on US2

This incident has been resolved.

• Started

  Mar 31, 2026 · 5:48 PM

• Resolved

  Mar 31, 2026 · 11:02 PM

• Duration

  5h 14m

• Severity

  Major

• ◐

  Investigating

  Mar 31 · 5:48 PM Make

  We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.

• ◆

  Identified

  Mar 31 · 6:33 PM Make

  We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation.

• ◆

  Identified

  Mar 31 · 7:14 PM Make

  As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state.

• ◆

  Identified

  Mar 31 · 8:37 PM Make

  The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution.

• ◉

  Monitoring

  Mar 31 · 9:21 PM Make

  The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused.

• ✓

  Resolved

  Mar 31 · 11:02 PM Make

  This incident has been resolved.