Delays with Integrations Syncs (Cohort Exports)

Summary

Delays with Integrations Syncs (Cohort Exports)

This incident has been resolved.

• Started

  Jan 30, 2026 · 10:39 AM

• Resolved

  Jan 30, 2026 · 6:41 PM

• Duration

  8h 2m

• Severity

  None

• ◐

  Investigating

  Jan 30 · 10:39 AM Mixpanel

  We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind understanding. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

• ◉

  Monitoring

  Jan 30 · 12:05 PM Mixpanel

  A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.

• ◉

  Monitoring

  Jan 30 · 2:14 PM Mixpanel

  We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.

• ◉

  Monitoring

  Jan 30 · 5:48 PM Mixpanel

  Additional fixes have been implemented. We are continuing to monitor for any further issues.

• ✓

  Resolved

  Jan 30 · 6:41 PM Mixpanel

  This incident has been resolved.