Degraded Query API Performance impacting US Projects

Summary

Degraded Query API Performance impacting US Projects

This incident has been resolved.

• Started

  Jan 24, 2026 · 6:25 AM

• Resolved

  Jan 24, 2026 · 10:00 AM

• Duration

  3h 34m

• Severity

  None

• ◆

  Identified

  Jan 24 · 6:25 AM Mixpanel

  Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.

• ◆

  Identified

  Jan 24 · 8:02 AM Mixpanel

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  Jan 24 · 8:28 AM Mixpanel

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jan 24 · 10:00 AM Mixpanel

  This incident has been resolved.