Issue with login via SSO/SAML

Summary

Issue with login via SSO/SAML

This incident has been resolved.

• Started

  Mar 12, 2026 · 12:11 PM

• Resolved

  Mar 12, 2026 · 1:49 PM

• Duration

  1h 38m

• Severity

  Major

• ◐

  Investigating

  Mar 12 · 12:11 PM Sanity

  We are currently investigating an issue with account logins via SAML SSO. This is not affecting the email/password login flow.

• ◐

  Investigating

  Mar 12 · 12:29 PM Sanity

  We are continuing to investigate this issue.

• ◐

  Investigating

  Mar 12 · 12:49 PM Sanity

  We are continuing to investigate this issue.

• ◐

  Investigating

  Mar 12 · 1:14 PM Sanity

  We are continuing to investigate this issue.

• ◆

  Identified

  Mar 12 · 1:19 PM Sanity

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Mar 12 · 1:22 PM Sanity

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Mar 12 · 1:49 PM Sanity

  This incident has been resolved.