Segment Status · History · Incident #1531

RESOLVED

Audience Overview Page Degradation

Minor · Started Mar 19, 2026 · 12:33 PM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Audience Overview Page Degradation

Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.


  • Started

    Mar 19, 2026 · 12:33 PM

  • Resolved

    Mar 19, 2026 · 12:33 PM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • Resolved

    Mar 19 · 12:33 PM Segment

    Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.

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