SSO API Latency Degradation Caused by Transient Capacity Constraints

Summary

SSO API Latency Degradation Caused by Transient Capacity Constraints

The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.

• Started

  Apr 20, 2026 · 3:16 PM

• Resolved

  Apr 20, 2026 · 3:17 PM

• Duration

  1m

• Severity

  Major

• ◆

  Identified

  Apr 20 · 3:16 PM WorkOS

  Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance

• ✓

  Resolved

  Apr 20 · 3:17 PM WorkOS

  The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.