Emails being delivered with empty copy

Summary

Emails being delivered with empty copy

Newly-sent emails from WorkOS are now displaying properly in Gmail again.

• Started

  May 12, 2026 · 3:14 PM

• Resolved

  May 12, 2026 · 4:29 PM

• Duration

  1h 15m

• Severity

  Major

• ◐

  Investigating

  May 12 · 3:14 PM WorkOS

  We are investigating reports of some AuthKit emails, such as invitations, being delivered with empty copy.

• ◐

  Investigating

  May 12 · 3:37 PM WorkOS

  We are investigating reports of AuthKit emails rendering with no copy in some email clients.

• ◆

  Identified

  May 12 · 3:43 PM WorkOS

  We've identified the issue and are applying a fix.

• ✓

  Resolved

  May 12 · 4:29 PM WorkOS

  Newly-sent emails from WorkOS are now displaying properly in Gmail again.