Degraded performance for Directory Provisioning for Authkit

Summary

Degraded performance for Directory Provisioning for Authkit

Provisioning has caught up for user creation, and new directory activity is syncing normally. We are still working through and monitoring the remaining synchronization catch-up, which is not yet fully complete. Another update to follow.

• Started

  Jun 22, 2026 · 5:36 PM

• Status

  Monitoring

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Jun 24 · 12:44 PM WorkOS

  We are seeing a delay in Directory Provisioning for Authkit, for any directories created before June 22, 21:36:17 UTC. Any directories created after this time are working as expected.

• ◆

  Identified

  Jun 24 · 12:47 PM WorkOS

  The underlying issue that has lead to a delay in provisioning has been identified, and a fix is being prepared

• ◆

  Identified

  Jun 24 · 1:37 PM WorkOS

  We have corrected the affected directories, and they are back to a provisioning status.

• ◉

  Monitoring

  Jun 24 · 8:09 PM WorkOS

  Provisioning has caught up for user creation, and new directory activity is syncing normally. We are still working through and monitoring the remaining synchronization catch-up, which is not yet fully complete. Another update to follow.