Email delivery delays

Summary

Email delivery delays

The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.

• Started

  Jun 4, 2026 · 7:22 PM

• Resolved

  Jun 4, 2026 · 8:49 PM

• Duration

  1h 26m

• Severity

  Major

• ◆

  Identified

  Jun 4 · 7:22 PM WorkOS

  Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.

• ◆

  Identified

  Jun 4 · 8:08 PM WorkOS

  Our email provider is continuing to work through the backlog and has scaled up to speed up the process.

• ◉

  Monitoring

  Jun 4 · 8:34 PM WorkOS

  Email delivery has recovered. We're continuing to monitor.

• ✓

  Resolved

  Jun 4 · 8:49 PM WorkOS

  The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.