Service Degradation Affecting Zoom Support Website

Summary

Service Degradation Affecting Zoom Support Website

This incident has been resolved and the affected services have been restored.

• Started

  May 28, 2026 · 8:20 AM

• Resolved

  May 28, 2026 · 9:54 AM

• Duration

  1h 33m

• Severity

  Minor

• ◐

  Investigating

  May 28 · 8:20 AM Zoom

  We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  May 28 · 9:02 AM Zoom

  We have successfully identified the root cause of a service degradation affecting Zoom Support Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. Thank you for your patience.

• ◉

  Monitoring

  May 28 · 9:15 AM Zoom

  A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  May 28 · 9:54 AM Zoom

  This incident has been resolved and the affected services have been restored.