ActiveCampaign Reports Issue

Summary

ActiveCampaign Reports Issue

This incident has been resolved.

• Started

  Feb 10, 2026 · 10:40 AM

• Resolved

  Feb 17, 2026 · 4:47 AM

• Duration

  6d 18h 7m

• Severity

  Major

• ◐

  Investigating

  Feb 10 · 10:40 AM ActiveCampaign

  Our engineering team has identified an issue affecting reporting analytics for a segment of our users. We are investigating the root cause and will provide further updates as more information becomes available.

• ◐

  Investigating

  Feb 10 · 12:02 PM ActiveCampaign

  Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available.

• ◐

  Investigating

  Feb 10 · 1:06 PM ActiveCampaign

  Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available

• ◆

  Identified

  Feb 11 · 7:23 AM ActiveCampaign

  The Engineering team is actively working to resolve the identified issue. Additional status updates will be provided as they become available.

• ◆

  Identified

  Feb 12 · 6:35 AM ActiveCampaign

  The Engineering team is continuing work to resolve the identified issue. Additional status updates will be provided as they become available.

• ◉

  Monitoring

  Feb 12 · 10:28 AM ActiveCampaign

  The Engineering team has resolved the reporting analytics issue and will continue to closely monitor performance and stability to ensure continued service reliability.

• ✓

  Resolved

  Feb 17 · 4:47 AM ActiveCampaign

  This incident has been resolved.