Hilos.io Platform Unavailable

Summary

Hilos.io Platform Unavailable

This incident has been resolved.

• Started

  Feb 13, 2026 · 1:02 PM

• Resolved

  Feb 16, 2026 · 9:29 AM

• Duration

  2d 20h 27m

• Severity

  None

• ◆

  Identified

  Feb 13 · 1:02 PM ActiveCampaign

  We are aware of a general outage for api.hilos.io. Engineering is working to restore functionality now.

• ◆

  Identified

  Feb 13 · 1:16 PM ActiveCampaign

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Feb 13 · 1:26 PM ActiveCampaign

  Portions of the API have come back online. We are continuing to apply fixes to enable full restoration.

• ◉

  Monitoring

  Feb 13 · 1:34 PM ActiveCampaign

  The platform is restored though customers may experience delays in full access being restored due to caching. We expect full access to be restored within one hour for anyone still impacted.

• ✓

  Resolved

  Feb 16 · 9:29 AM ActiveCampaign

  This incident has been resolved.