Missing Data in Analytics Reports

Summary

Missing Data in Analytics Reports

This incident has been resolved.

• Started

  May 22, 2026 · 9:03 AM

• Resolved

  May 22, 2026 · 9:04 AM

• Duration

  < 1m

• Severity

  None

• ◉

  Monitoring

  May 22 · 9:03 AM BigCommerce

  BigCommerce engineers have mitigated the issue affecting visit tracking, and new visit processing has returned to normal. We have identified an impacted period where some visit data was not recorded. Visit reports and Conversion reports may show incomplete data for the affected time window.

• ✓

  Resolved

  May 22 · 9:04 AM BigCommerce

  This incident has been resolved.