B2B outbound email delivery issue

Summary

B2B outbound email delivery issue

This issue has been resolved.

• Started

  May 27, 2026 · 6:52 PM

• Resolved

  May 27, 2026 · 8:17 PM

• Duration

  1h 25m

• Severity

  Minor

• ◐

  Investigating

  May 27 · 6:52 PM BigCommerce

  We have identified an issue affecting some B2B stores where certain outbound emails are not being sent. We are investigating the cause and will provide another update as soon as we have more information.

• ◆

  Identified

  May 27 · 7:06 PM BigCommerce

  The issue has been identified and a fix is being implemented.

• ✓

  Resolved

  May 27 · 8:17 PM BigCommerce

  This issue has been resolved.