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Hootsuite Status · History · Incident #3810

RESOLVED

Meta Service Disruption

Minor · Started May 18, 2026 · 9:30 PM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Meta Service Disruption

Hello, Meta has experienced a service disruption that caused a drop in incoming webhook events and a spike in publishing failures to Facebook, Instagram and Threads. The issue affected Hootsuite users between approximately 9:00pm PST – 9:30pm PST. The issue has since been resolved on Facebook's end and services have returned to normal. We are sorry for any inconvenience that this may have caused to you.

  • Started

    May 18, 2026 · 9:30 PM

  • Resolved

    May 18, 2026 · 9:30 PM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • ✓

    Resolved

    May 19 · 12:01 AM Hootsuite

    Hello, Meta has experienced a service disruption that caused a drop in incoming webhook events and a spike in publishing failures to Facebook, Instagram and Threads. The issue affected Hootsuite users between approximately 9:00pm PST – 9:30pm PST. The issue has since been resolved on Facebook's end and services have returned to normal. We are sorry for any inconvenience that this may have caused to you.

Pattern

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