Delayed messages in Inbox 2.0

Summary

Delayed messages in Inbox 2.0

We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!

• Started

  Jun 7, 2026 · 6:10 AM

• Resolved

  Jun 7, 2026 · 7:51 AM

• Duration

  1h 41m

• Severity

  Minor

• ◆

  Identified

  Jun 7 · 6:10 AM Hootsuite

  Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

• ◉

  Monitoring

  Jun 7 · 7:23 AM Hootsuite

  A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.

• ✓

  Resolved

  Jun 7 · 7:51 AM Hootsuite

  We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!