Hootsuite Status · History · Incident #3872
RESOLVEDLinkedIn Authentication Issues
Major · Started May 20, 2026 · 2:34 AM
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Hootsuite Status · History · Incident #3872
RESOLVEDMajor · Started May 20, 2026 · 2:34 AM
Duration
6h 47m
Severity
Major
Detection lead
—
User reports
—
Summary
After an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.
Started
May 20, 2026 · 2:34 AM
Resolved
May 20, 2026 · 9:22 AM
Duration
6h 47m
Severity
Major
Event timeline
Investigating
May 20 · 2:34 AM HootsuiteWe are aware of an issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite. LinkedIn is currently experiencing internal API instability that is impacting the profile information endpoint used during the authorization process. Some authentication and re-authentication attempts for LinkedIn Profiles and LinkedIn Company Pages may fail as a result. This issue originates on LinkedIn's side. We are actively monitoring the situation and will provide updates as they become available. Thank you for your kind patience and understanding.
Resolved
May 20 · 9:22 AM HootsuiteAfter an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.
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