Hootsuite Status · History · Incident #3872

RESOLVED

LinkedIn Authentication Issues

Major · Started May 20, 2026 · 2:34 AM

  • Duration

    6h 47m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

LinkedIn Authentication Issues

After an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.


  • Started

    May 20, 2026 · 2:34 AM

  • Resolved

    May 20, 2026 · 9:22 AM

  • Duration

    6h 47m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    May 20 · 2:34 AM Hootsuite

    We are aware of an issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite. LinkedIn is currently experiencing internal API instability that is impacting the profile information endpoint used during the authorization process. Some authentication and re-authentication attempts for LinkedIn Profiles and LinkedIn Company Pages may fail as a result. This issue originates on LinkedIn's side. We are actively monitoring the situation and will provide updates as they become available. Thank you for your kind patience and understanding.

  • Resolved

    May 20 · 9:22 AM Hootsuite

    After an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.

Get alerted before the next Hootsuite outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free
Hey there 👋  Friends from designmodo are here to help!