API 503 Errors

Summary

API 503 Errors

We confirmed that all API activity has been stable since the fix was released. Any requests that returned 503 errors during the outage window will need to be retried. This incident has been resolved.

• Started

  Apr 26, 2026 · 3:24 AM

• Resolved

  Apr 26, 2026 · 4:11 AM

• Duration

  46m

• Severity

  Minor

• ◆

  Identified

  Apr 26 · 3:24 AM Klaviyo

  Starting at approximately 2:27 AM US/Eastern on 04/25/2026, we began experiencing intermittent elevated errors across our APIs. Some customers may experience 503 errors when trying to log into Klaviyo, load certain pages or make API requests. Our Engineering Team has identified the root cause and has implemented mitigations. We'll provide updates as soon as more information is available.

• ◉

  Monitoring

  Apr 26 · 3:43 AM Klaviyo

  We successfully implemented a fix as of 3:20 AM US/Eastern that restored all API activity. We are continuing to monitor the results.

• ✓

  Resolved

  Apr 26 · 4:11 AM Klaviyo

  We confirmed that all API activity has been stable since the fix was released. Any requests that returned 503 errors during the outage window will need to be retried. This incident has been resolved.