Real-time segmentation delays

Summary

Real-time segmentation delays

Real-time segmentation is processing in real-time, and this incident has been resolved.

• Started

  Mar 27, 2026 · 12:46 AM

• Resolved

  Mar 27, 2026 · 1:15 AM

• Duration

  29m

• Severity

  Major

• ◉

  Monitoring

  Mar 27 · 12:46 AM Klaviyo

  Starting around 8:15 PM US Eastern 26th March, we began seeing delays in real-time segment processing for a subset of customers. Segments may be out of date by up to 2.5 hours. Engineering have identified a solution and are working to implement the fix shortly. We will continue to provide updates as real-time segmentation functionality is restored.

• ✓

  Resolved

  Mar 27 · 1:15 AM Klaviyo

  Real-time segmentation is processing in real-time, and this incident has been resolved.