MongoDB Atlas Status · History · Incident #756

RESOLVED

Partial outage in Azure West Europe

Minor · Started May 3, 2026 · 5:33 PM

  • Duration

    1d 23h 54m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Partial outage in Azure West Europe

We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.


  • Started

    May 3, 2026 · 5:33 PM

  • Resolved

    May 5, 2026 · 5:28 PM

  • Duration

    1d 23h 54m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    May 3 · 5:33 PM MongoDB Atlas

    We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.

  • Monitoring

    May 3 · 8:19 PM MongoDB Atlas

    We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.

  • Resolved

    May 5 · 5:28 PM MongoDB Atlas

    We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.

Get alerted before the next MongoDB Atlas outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free
Hey there 👋  Friends from designmodo are here to help!