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ACTIVE INCIDENT

MongoDB Atlas is
experiencing issues.

Pulsetic can detect an outage before the provider officially reports it. 82 incidents on record since Aug 2025

Last updated: just now · 0 user reports (24h)

  • OPERATIONAL · INVESTIGATING

    Admin Admin API: Intermittent Increase in 5xx errors

    Started 31 minutes ago · Oct 9, 2026 · 1:11 PM UTC

    We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

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  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

90-Day Health Summary

  • Total Incidents

    17

    Jul 11 to Oct 9, 2026

  • Major / Critical

    7

    41% of the total

  • Minor Incidents

    10

    Avg. 0.1 per day

  • Median Resolution

    4h 6m

    P95: 92h 53m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for MongoDB Atlas above.

Source: The State of Uptime 2026, figures as of .

MongoDB Atlas Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Admin Admin API: Intermittent Increase in 5xx errors
Oct 9, 2026 · 1:11 PM Ongoing
None
Investigating
Details →
MongoDB Charts: Infinite login loop when creating new Charts projects
Oct 2, 2026 · 12:01 AM 5h
Minor
Resolved
Details →
Trigger processing may be delayed globally
Oct 1, 2026 · 3:41 PM 5h 12m
Major
Resolved
Details →
Delays in Atlas cluster management operations
Sep 30, 2026 · 6:51 PM 2h 10m
None
Resolved
Details →
Support Portal Outage
Sep 16, 2026 · 9:06 AM 6h 24m
Major
Resolved
Details →
Atlas is experiencing issues with issuing certificates from Lets Encrypt
Sep 11, 2026 · 1:28 AM 2h 23m
Minor
Resolved
Details →
Impaired Cluster operations in AWS me-central-1 and AWS me-south-1
Sep 3, 2026 · 4:44 PM Ongoing
Major
Monitoring
Details →
MongoDB Atlas Log Integration service degraded
Aug 28, 2026 · 2:30 PM < 1m
Minor
Resolved
Details →
Issues rotating certificates for projects containing only Atlas Free and Flex clusters
Aug 19, 2026 · 8:45 PM 1d 1h 21m
None
Resolved
Details →
Atlas UI and API Periodic Unavailability
Aug 18, 2026 · 2:10 PM 1h 6m
Minor
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is MongoDB Atlas down today?

    Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

  • How often does MongoDB Atlas go down?

    Based on our 90-day data, we've recorded 17 incidents, of which 7 were major or critical. The median resolution time is 4h 6m.

  • How are outages detected?

    Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.