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ACTIVE INCIDENT DETECTED

MongoDB Atlas is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Aug 2025 · 66 incidents caught

Last checked: 3 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

  • OPERATIONAL · IDENTIFIED

    MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20

    Started 2 days ago · Jul 17, 2026 · 4:14 PM UTC

    Due to an ongoing incident with AWS's billing data, MongoDB Atlas and Atlas for Government will not be updating AWS network or backup consumption data over this weekend, 2026-07-17 through 2026-07-20. The products themselves will remain fully available. When the upstream issue has been resolved, we intend to display and bill for the correct amounts. Charges will have usage dates that correctly express the usage, but will have the billed date of when this is corrected. Cluster and backup health are unaffected. Other cloud providers' billing data is unaffected. You can follow the upstream incident at https://health.aws.amazon.com/health/status


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

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  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

Last 90 days

90-Day Health Summary

  • Total Incidents

    19

    Since Aug 2025

  • Major / Critical

    3

    3 high-impact incidents

  • Minor Incidents

    16

    Avg. 0.2 per day

  • Median Resolution

    2h 6m

    P95: 47h 54m

MongoDB Atlas Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20
Jul 17, 2026 · 4:14 PM Ongoing
None
Identified
Details →
Atlas Stream Processing is experiencing issues in Azure - West Europe
Jul 9, 2026 · 11:03 PM 2h 7m
Minor
Resolved
Details →
Atlas is experiencing issues with issuing certificates from Lets Encrypt
Jul 9, 2026 · 7:37 PM 19h 18m
Minor
Resolved
Details →
Atlas Data Federation and Online Archive cloud-provider IAM authentication error
Jul 9, 2026 · 10:23 AM 42m
Minor
Resolved
Details →
Impaired Cluster Operations due to Lets Encrypt Service Degradation
Jul 2, 2026 · 11:09 PM 26m
Minor
Resolved
Details →
Impaired Cluster Operations due to Lets Encrypt Outage
Jul 2, 2026 · 7:34 PM 1h 32m
Minor
Resolved
Details →
AWS cluster backup and restore operations are failing
Jul 2, 2026 · 10:45 AM 23m
None
Resolved
Details →
MongoDB Atlas: Atlas UI loading issues
Jun 25, 2026 · 10:16 AM < 1m
None
Resolved
Details →
Increased error rate creating and managing Search and Vector Search indexes
Jun 4, 2026 · 3:33 PM 2h 6m
None
Resolved
Details →
Investigating connection issues to ADFA in GCP
Jun 2, 2026 · 11:00 PM 1h 11m
Major
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is MongoDB Atlas down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does MongoDB Atlas go down?

    Based on our 90-day data, we've detected 19 incidents, of which 3 were major or critical. The median resolution time is 2h 6m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.