MongoDB Atlas Status · History · Incident #6543

RESOLVED

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

Minor · Started Aug 19, 2026 · 8:45 PM

  • Duration

    1d 1h 21m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

This incident has been resolved.


  • Started

    Aug 19, 2026 · 8:45 PM

  • Resolved

    Aug 20, 2026 · 10:07 PM

  • Duration

    1d 1h 21m

  • Severity

    None

Event timeline

How this incident unfolded

  • Identified

    Aug 19 · 8:45 PM MongoDB Atlas

    We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.

  • Monitoring

    Aug 19 · 9:50 PM MongoDB Atlas

    We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.

  • Monitoring

    Aug 19 · 9:57 PM MongoDB Atlas

    We are continuing to monitor for any further issues.

  • Monitoring

    Aug 19 · 9:58 PM MongoDB Atlas

    We are continuing to monitor for any further issues.

  • Monitoring

    Aug 19 · 10:00 PM MongoDB Atlas

    We are continuing to monitor for any further issues.

  • Monitoring

    Aug 20 · 9:39 PM MongoDB Atlas

    We have deployed fix, continuing the monitor for any further issues.

  • Resolved

    Aug 20 · 10:07 PM MongoDB Atlas

    This incident has been resolved.

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